1. Information We Collect

We collect personal information including, but not limited to:

• Name
• Email address
• Billing and shipping address
• Payment information (processed securely by third-party providers)
• Order history

2. How We Use Information

Customer information is used to:

• Process and fulfill orders
• Provide customer support
• Communicate order updates
• Improve our products and services
• Comply with U.S. legal and regulatory requirements

3. Data Storage & Security

We take reasonable administrative, technical, and physical measures to protect customer data against unauthorized access, misuse, or disclosure.

4. Information Sharing

We do not sell or rent personal data. Information is shared only with trusted third parties (payment processors, shipping carriers) strictly for business operations and order fulfillment.

5. Customer Rights

Customers may request access to, correction of, or deletion of their personal data by contacting us.

6. Consent 

Methods of Consent Collection

Customers give consent by:

• Checking an opt-in box on any contact, signup, or order form on our website, clearly indicating their agreement to receive communications from us.

• Submitting their information through our advertisements, including online ads or lead forms, by providing details such as their name, phone number, email address, or physical address.

• Providing verbal consent, during a phone call initiated after the customer has submitted their contact information and requested to be contacted.

• Engaging with us on social media or our website, where contact information is voluntarily submitted through messages, comments, or forms.

What Customers Are Agreeing To

By providing their information through any of the methods above, customers agree to our Privacy Policy and Terms and Conditions, and consent to:

• Receiving email marketing communications

• Receiving promotional text messages

• Receiving phone calls from our agents, when the customer has requested contact or expressed interest in our products or services

Notification and Ongoing Communication

When a customer submits their information through our website, ads, or social media platforms:

• They may receive a follow-up email or phone call explaining the next steps

• They are informed that they will be added to our email, text, or call list until they choose to unsubscribe or opt out

• Consent disclosures are clearly displayed at the point of data collection, including notices that checking the opt-in box adds them to our consent list

Opt-Out Rights

Customers can opt out at any time by:

• Clicking the unsubscribe link in any email

• Replying “STOP” or “OPT OUT” to any promotional text message

• Contacting us directly to request removal from our communication lists

We respect customer privacy and honor all opt-out requests promptly.

7. Contact

Email: info@miamialkalinewater.com