Privacy Policy

Last updated: 5/25/2026

IMPORTANT NOTICE REGARDING TEXT MESSAGING DATA

MAW-Wellness (“we,” “us,” or “our”) DOES NOT share customer opt-in information, including phone
numbers and consent records, with any affiliates or third parties for marketing, promotional, or any
other purposes unrelated to providing our direct services. All text messaging originator opt-in data is
kept strictly confidential.

1. Information We Collect

We collect the following types of information:

Personal Information:
• Name, email address, phone number, physical address
• Project details related to services or orders
• Payment information when you request services or quotes
• Opt-in records and timestamps for all communication channels (SMS, email, etc.)

Non-Personal Information:
• IP address, browser type, device information
• Website usage patterns and analytics
• Cookies and similar technologies

Customer Communication:
• Records of inquiries and service requests
• Appointment details and consultation preferences
• Service history and customer feedback

2. How We Use Your Information

We use collected data for:
• Providing services and fulfilling orders
• Responding to quote requests and consultations
• Scheduling appointments and service visits
• Processing transactions and payments
• Communicating about your project, appointments, and updates
• Sending service-related notifications and reminders
• Improving website functionality and customer experience
• Ensuring security and fraud prevention
• Maintaining records of communication preferences and consent

3. SMS Messaging & Compliance

Text Message Program Terms & Conditions

By opting into our SMS messaging services, you agree to receive text messages related to our
services, including:
• Appointment reminders
• Project updates
• Customer support responses
• Service notifications

Opt-In & Consent:
• You will only receive messages if you have explicitly opted in
• We maintain timestamped records of all opt-in actions
• We comply with the Telephone Consumer Protection Act (TCPA) and applicable messaging
regulations

Opt-Out Instructions:
• You can cancel SMS notifications at any time by replying “STOP”
• You will receive a final confirmation message
• No further messages will be sent unless you re-opt in
• All opt-out requests are processed immediately

Message Frequency & Content:
• Message frequency varies based on your interaction
• Messages will relate to requested services
• Promotional messages are only sent with consent

Help & Support:
• Reply “HELP” for assistance
• Or contact us at <mailto:info@maw-wellness.com>info@maw-wellness.com
• Customer support is available during business hours

Carrier Information:
• Standard message and data rates may apply
• Carriers are not liable for delayed or undelivered messages
• Supported carriers include AT&T;, Verizon, T-Mobile, Sprint, and regional carriers

SMS Data Protection Statement
No mobile information will be shared with third parties or affiliates for marketing or promotional
purposes. Information sharing to subcontractors in support services, such as customer service, is
permitted. All other use case categories exclude text messaging originator opt-in data and consent.
This information will not be shared with any third parties. We implement strict data protection measures
to safeguard SMS opt-in information and consent records.

4. Information Sharing & Disclosure

We do not sell, rent, or trade personal information. We may share information with:

Service Providers:
• Third-party vendors assisting in operations
• Appointment scheduling platforms
• Payment processing providers
• SMS delivery providers
• Email communication platforms
All providers are required to maintain confidentiality and security.

Legal Compliance:
• When required by law
• To respond to legal requests
• To protect our business rights

Business Transfers:
• In case of merger, acquisition, or asset sale
• Data remains protected under this policy

All categories exclude text messaging originator opt-in data and consent, which will not be shared with
third parties except messaging service providers.

5. Data Security

We implement reasonable security measures including:
• Encryption of sensitive data
• Secure access controls
• Regular security updates
• Employee data protection training
• Secure backup systems
• Breach notification procedures

No internet transmission is 100% secure. We use commercially acceptable methods but cannot
guarantee absolute security.

6. Cookies & Tracking Technologies

We use cookies to:
• Analyze website traffic
• Improve user experience
• Remember preferences
• Measure service performance
You may disable cookies through your browser settings. Some features may not function properly if
disabled.

7. Your Rights & Choices

You have the right to:
• Access your personal information
• Request corrections
• Request deletion of data
• Opt-out of marketing emails
• Opt-out of SMS messages by replying STOP
• Withdraw consent at any time
To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy
practices. This policy applies only to information collected through our website.

9. Changes to This Privacy Policy

We may update this policy periodically. Updates will be posted with a new effective date. Continued use
of our services indicates acceptance of updates.

10. Contact Us

MAW-Wellness
Phone: 
(305)449-9257
Email: 
info@maw-wellness.com
Website: 
https://maw-wellness.com